SHOULD I TIP MY MOVERS AND IF SO, HOW MUCH?
It is customary in the moving industry to tip your movers, however it is not necessary. Most people tip anywhere between $40-$100. Tips are generally split among the moving crew, but if you feel like tipping each crew member individually they do appreciate it.er option, it is a non-binding estimation, in this case price is estimated by the movers and could be significantly higher than the price of the same stuff movement but different estimation process. This is not the estimation method you want to use, but however a lot people like it and use it very often.
WHAT DOCUMENTS WILL I RECEIVE BEFORE AND AFTER MY MOVE?
Once you speak with our customer service specialists and create your quote, you will receive your list of items, and your estimate. You will then sign and receive your order for service. Your order of service will have all the company policies listed on it. You will have the customer service phone numbers, insurance phone numbers (if you choose to purchase insurance), as well as your moving checklist. The day of the move you will receive your Pick Up Bill of Lading. When your items are delivered you will receive your Delivery Bill of Lading.
WHAT IS A BINDING ESTIMATE?
It is very important in the moving industry to receive an estimate that is binding. A Binding estimate simply means that the price quoted in the estimate is the amount you pay, the only way the cost will increase or decrease is if on the day of the move you add items or take items off your “List of Items. Unlike a non-binding estimate, the moving company may charge you for this service.
WHO DO I CALL FOR COMPLIMENTS OR COMPLAINTS?
In general, all moving companies, large or small, have a “Contact Us” section on their webpage. If you call the customer service specialist and you don’t feel they are satisfying your needs, always ask to speak with their supervisor.
If you are still not satisfied you can contact the following:
* Better Business Bureau
* Federal Motor Carrier Safety Administration
* Federal Trade Commission (FTC) Bureau of Consumer Protection
* The National Association of Attorneys General General
HOW DOES MY ESTIMATE WORK, AND HOW ARE THE COSTS CALCULATED?
WHEN SHOULD I START TO LOOK FOR A MOVING COMPANY AND GET ESTIMATES?
If you are moving in the summer and early fall, you must start planning at least 2 months prior. The summer and early fall months are the busiest months in the moving industry, so it is imperative you start getting your estimates and make your decision as soon as possible. If moving in the winter and spring months, you need to start at least one month prior to your move.
WHY DO MOVING COMPANIES VARY SO MUCH IN PRICE?
WHY SHOULD I USE A MOVING COMPANY INSTEAD OF JUST DOING THE MOVE MYSELF?
Moving is one of life’s most stressful events. When you choose to hire a moving company you eliminate much of that stress. You don’t have to worry about all the physical work involved, nor about the mental work of making sure you have packed all of your personal items securely enough that they won’t break during the move. The costs are actually not that different. You have to rent a truck, get insurance, purchase all of the packing supplies, and not to mention the gas! Why not ease your mind and leave the hard work to the professionals.